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Even after my original problem was solved the support staff worked with me to fix an unforeseen problem.
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Parker Elmore
President, Primoris Benefit Advisors, Inc.
What they are using technology for:
- Integration of databases, spreadsheets and documents which reduces administrative time while improving accuracy by 67%
- Allowing off-site employees to access files & telephone calls so they always know they can continue working with clients remotely while maintaining the same level of data security
- Utilizing Voice-over IP phones to continue client communication anywhere, at any time
What Now IT Works has done for Primoris:
- Wired the main office with everything from network cabling and hardware, to configuring Internet failover
- Upgraded the single-user email system to an Exchange hosted service, where email can be accessed via Outlook, Internet or mobile device, which has increased communication by 33%
