Free Consumer Awareness Report

Top 10 Things to Know Before Choosing an IT Professional

Here's the starting point for any business that relies on the reliability of their computer network.

Learn about:

• Backups
• File Servers
• Email
• Security of your business data

Here is a sample of the content you can expect from this report:

The number you call for support is almost as important as where the call goes when unanswered. If you are calling a long distance number or your company has offices outside of the local phone exchange or in different states - is that going to play a factor on long distance charges.

When your call goes through, is it being answered by a technician walking down the street on his cell phone or a technician sitting in an office dedicated to taking care of your problems.

Other Technology Firms:
Network consultants that run a small shop may only utilize the use of their cell phone. With this approach only one person can be checking messages and most of the times can only handle one support issue at a time.

Now IT Works:
Now IT Works has computer networking professionals at our offices from 8am-5pm each day, ready to answer your technology questions.

For our Blue Steel Support customers we offer these services with fixed fees and response guarantees.

Ask Your Consultant These Questions:

1. Do you have an 800 number for support?
2. Are you alerted to my message if you are unavailable?
3. If you are unavailable, is there another technician that can take my call?
4. What hours are you available?

Customer Testimonials (click here)

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Top 10 Mistakes to Avoid When Working with IT Professionals
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