Computer Networking Services in Connecticut

Now It Works, LLC offers computer networking support with fixed fees and response guarantees.

Help Desk

Our business is to keep your business running. It’s that philosophy which drives the superior customer support you’ll receive for computer and network maintenance at Now IT Works.

With our new enhanced computer network support plans, there are now three ways to get the assistance you need!

3 Ways to Get Computer Network Support

  1. Phone Support: 1.800.305.6615 x1
  2. Email Support: support@nowitworks.com
  3. Remote Support:
Enter your 6-digit PIN code from NIW technician:

Support

  • During normal business hours, 8am to 5pm ET (Eastern Time), Tech Support is staffed with someone to answer your call. In order to receive the proper response time, please do not call an employee's direct extension
  • After business hours, 6pm to 8am ET (Eastern Time),Tech Support is answered by our automated phone system where you will need to leave a message and we will respond to emergency issues according to your Service Level Agreement
  • Holiday Schedule - see below
  • Emergency Rates Apply for Tech Support
    • January 1, 2009 - New Year's Day
    • January 19, 2009 - Martin Luther King Jr. Day
    • February 16, 2009 - Washington's Birthday (President's Day)
    • April 10, 2009 - Good Friday
    • May 25, 2009 - Memorial Day
    • July 3, 2009 - Independence Day
    • September7, 2009 - Labor Day
    • November 26, 2009 - Thanksgiving Day
    • December 25, 2009 - Christmas Day