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Help Desk

Help Desk

Our business is keeping your business running. It’s that philosophy which drives the superior customer support you’ll receive for computer and network maintenance at Now IT Works. 

With our new enhanced computer network support plans, there are now three ways to get the assistance you need!

3 Ways to Get Computer Network Support

  1. Phone Support: 1.800.305.6615 x1
  2. Email Support: support@nowitworks.com
  3. Remote Support:
Enter your 6-digit PIN code from NIW technician:

Support

  • During normal business hours, 8am to 5pm ET (Eastern Time), Tech Support is staffed with someone to answer your call. In order to receive the proper response time, please do not call an employee's direct extension

  • After business hours, 6pm to 8am ET (Eastern Time),Tech Support is answered by our automated phone system where you will need to leave a message and we will respond to emergency issues according to your Service Level Agreement. 

  • Holiday Schedule - click here to view the Now IT Works 2008 Holiday Calendar

 

 

911woman

"Now IT Works
is like having
your own '911'
for business."