We are looking to "step up" our current in-house IT team
Do any of these scenarios apply to you?
- Most of the IT job is ‘putting out fires’ and ‘damage control’
- Management is not sure what they do the rest of the time
- There are no metrics to base performance of team or overall network
- Salary is becoming an ever-increasing budget with no cap
We Have a Solution for you
Now IT Works offers the Blue Steel Toolkit. The Blue Steel Toolkit is comprised of the same power and automation that Now IT Works uses to manage our clients technology.Blue Steel Toolkit includes:
- NIW Blue Steel Tech Console
- NIW Blue Steel IT Department Software
- IT Department Synchronized
- Upstream Support from Now IT Works
NIW Blue Steel Tech Console
Tech Console – most of your IT department can tell you that there is a percentage of time spent learning each of the different vendor’s software. Our computer and server management console allows your staff to have full control of maintenance, monitoring, security and historic snapshots – from one interface.
NIW Blue Steel IT Department Software
The Blue Steel IT Department Software solves one of the biggest IT productivity killers – information sprawl.
Information sprawl is the result of keeping track of an ever growing number of technology configurations in an ever growing number of places.
Information such as passwords, documentation, configuration backups, warranty notifications, are kept in places like Microsoft Word, Excel, scraps of paper – or inside the head of your IT guru(s).
With our system – you can utilize a very efficient, permissions-based system for configurations that allows folks to have one place to access and update information.
IT + Department: Synchronized – the secret ingredient is allowing the Device Management Console talk directly to the IT Department Console; allowing your devices to be managed more efficiently and by tying devices together.
Upstream Support from Now IT Works – since we use the same software, you can upload tickets to our helpdesk for support overflow, vacation, sick days and/or for advanced troubleshooting, support or consulting.
How to Get Started
The introduction to Blue Steel Toolkit starts with a free, one-hour Technology Appointment. During this appointment, we discuss the following topics:
- Goals for your internal IT Department
- How your fellow employees view and utilize the helpdesk
- A Service Level Agreement (SLA) and how it can help your business bring in more business
- Problems, concerns, opinions and second opinions
