Service Support Plans

Every business is unique and their computer and network service needs are too. We offer a wide array of computer and network service plans so you can find the computer maintenance program that best supports your business and growth needs.

For customers with basic computer and network support needs or for those who are just starting their business, we offer our 24/7 PC Crash Protection service.

For more robust computer and network support, we offer a line of Blue Steel products designed to meet a full range of business needs.

When choosing a computer network service company, identifying the support nuances is key. To understand why customers say Now IT Works is the best business decision they've made, please take a moment to review the following:

• View The Now IT Works Advantage
  
  
• Sign up to receive our Free Consumer Awareness Report on "10 Things You Need to Know About Outsourcing IT"
  
  
• View our Customer Testimonials and hear about the great maintenance and repair support our customers receive
  
  
• Sign up for our 40 Points of Exposure Network Audit which helps you choose the best computer and network support plan for your company

Regardless of which computer maintenance plan you choose from Now IT Works, you can always count on excellent computer and network support. We provide 1-, 2- and 3-hour response guarantees you can choose from when selecting your plan.

Blue Steel Support Plans [back to top]

Our Blue Steel products come in Bronze, Silver and Gold levels. We recommend the Gold computer and network support plan for most small businesses. The Gold plan provides broad computer and network support to customers with a fixed service fee and our free 1 hour response guarantee.

Our Blue Steel Support Plans have always been good, but they just got better! We've updated and enhanced our computer network maintenance plans to now include free onsite support, new guarantee response, new spam support feature, free unlimited phone/web remote support and more!

Check out our Support Plan Features listed below and click on the 40 Points of Exposure Network Audit to arrange a discussion with a Service Support Specialist that will assist you in determining which features are right for your business. Here are just some of the great computer and network support plan features you'll benefit from through Now IT Works.

Blue Steel Gold Plan Features (partial list)

• Guaranteed Service Response - or we pay you! NEW!
  
  
• FREE Onsite Computer Support NEW!
  
  
• FREE Phone and Web Remote Computer Support
  
  
• FREE Unlimited New User Set Ups
  
  
• Three Ways to Get PC Help NEW!
  
  
• 24/7 Network Monitoring
  
  
• FREE Daily Computer Backup Review
  
  
• Updated Spam Protection NEW!
  
  
• Essentials Computer Maintenance Pack
  
  
• Customized Procedures for Activation and Deactivation
  of Users
  
  
• Monthly Computer and Network Maintenance Reporting
  
  
• Free Computer Hardware, Software and Office Space Reviews
  

24/7 PC Crash Protection

If you can't afford a more comprehensive computer and network maintenance plan, then this is an excellent starter plan. With 24/7 PC Crash Protection, we'll keep your business breathing by resolving issues before your hard drive crashes, providing great automatic virus protection, Windows updates and reports on the health of your computer and network. You can't afford not to purchase this plan!

Custom Computer Network Support Plans

Some businesses are simply unique. With Now IT Works, we won't try to fit a square peg into a round hole. We provide customers the option of tailoring their own computer maintenance and repair plan - picking and choosing support plan options that are just right for them.