The Importance of Giving Back

There are many direct and indirect benefits to giving back to your community. Perhaps one of the best things, is the feeling you get when you do it.

That feeling is carried over into how you approach the rest of your day or your week. That feeling will influence your conversations and interactions. That feeling will spread like a virus … Read more...

Technology Tools Need Fixing Too

The following is a guest post by Dana Camp, a Cloud Infrastructure Engineer at Now IT Works

It’s a poor carpenter who blames his tools, the old saying goes. But, that saying may not always be true.

We had a client which had a widely dispersed and mobile workforce. To make things easier for them, we migrated many of their … Read more...

Building a Foolproof IT Security System

Building a foolproof IT security system is impossible because even the most innocuous and altruistic of actions can expose massive vulnerabilities. True strength is derived from your response and reaction to those incidents.

An overnight alert notified us that one of our clients — a school — was running low on disk space. Using a great utility called WinDirStat, which … Read more...

Effective Email Marketing Techniques

In what is easily the best Thanksgiving Day movie of all time and one of the funniest, Planes, Trains and Automobiles – Steve Martin has reached his breaking point with new travelmate John Candy. In the ensuing argument, Martin says:

“Here’s a good idea – have a point. It makes it so much more interesting for the listener!”

I share …

Automating Processes – Things You Need to Know Before You Start

We all have that one book that speaks to us. We feel as though it was written specifically with us in mind. That the author had a picture of us taped to the wall as the book was being written.

For me, it is Michael Gerber’s book, “The E-Myth Revisited.” The story of Sarah’s journey in her bakery was fun … Read more...

Improve Product Offerings with a Product Roadmap

I don’t think anybody uses actual roadmaps anymore, but the word has not died. Why? Because a roadmap has come to mean “any document that provides a route to a destination”. In the business world, a roadmap means a plan for growth.

When I evaluate a new piece of software or application, I want to see a published roadmap. It’s … Read more...