5 Steps to an Even Better IT Strategic Plan

Seems silly, or strange, to think about running your business without a computer, laptop or smartphone. Why is that?

I was at a client’s office last week, and we were talking about her upcoming CRM migration. She spun around in her chair to bring up something on her computer, bumping into the desk with her chair – and mentioned that


Five Tips To Help Small Businesses Get The Most Out Of Their Technology

Technology experts estimate that up to 90% of features included with software go unused. That is a staggering figure. And it’s easily fixable. Here are some tips to help you make sure small businesses are getting the most out of their IT resources.

  • Training. Many hardware and software providers offer free training to help new users, especially smaller businesses.

Technology Tools Need Fixing Too

The following is a guest post by Dana Camp, a Cloud Infrastructure Engineer at Now IT Works

It’s a poor carpenter who blames his tools, the old saying goes. But, that saying may not always be true.

We had a client which had a widely dispersed and mobile workforce. To make things easier for them, we migrated many of their … Read more...

4 Steps to Building a Foolproof IT Security System

Building a foolproof IT security system is impossible because even the most innocuous and altruistic of actions can expose massive vulnerabilities. True strength is derived from your response and reaction to those incidents.

An overnight alert notified us that one of our clients — a school — was running low on disk space. Using a great utility called WinDirStat, which … Read more...

Effective Email Marketing Techniques

In what is easily the best Thanksgiving Day movie of all time and one of the funniest, Planes, Trains and Automobiles – Steve Martin has reached his breaking point with new travelmate John Candy. In the ensuing argument, Martin says:

“Here’s a good idea – have a point. It makes it so much more interesting for the listener!”

I share …

Automating Processes – Things You Need to Know Before You Start

We all have that one book that speaks to us. We feel as though it was written specifically with us in mind. That the author had a picture of us taped to the wall as the book was being written.

For me, it is Michael Gerber’s book, “The E-Myth Revisited.” The story of Sarah’s journey in her bakery was fun … Read more...