Creating a Culture of Continuous Process Improvement

Perhaps no company has been as good at creating a cycle of continuous product development than Apple. There is no better example of that than how it has evolved the iPod.

Remember the first iPods? They were white and had that trackwheel on them and an LCD screen. They were a huge hit. But that wasn’t enough. The screen got … Read more...

Top 5 Security Concerns for Small Business Owners

Many people look at security as a binary issue — either you are or you aren’t. But in reality, security is more like 50 Shades of Grey.

Security can cover a lot of different areas of a business, ranging from physical security to information security. Here are the top five conversations you should be having about your security policies and … Read more...

How To Test a Disaster Recovery Plan

The things that cause us the greatest disruption are those that are the least expected.

The tragic events unfolding in Texas and the storm that is heading toward Florida are opportune times for us to ask an important question: How quickly would your business be able to recover from a disaster?

I’m going to go out on a limb and … Read more...

Automating Processes – Things You Need to Know Before You Start

We all have that one book that speaks to us. We feel as though it was written specifically with us in mind. That the author had a picture of us taped to the wall as the book was being written.

For me, it is Michael Gerber’s book, “The E-Myth Revisited.” The story of Sarah’s journey in her bakery was fun … Read more...