Our Core IT Services

Business Continuity

Business Continuity is about making sure your business continues to ‘DO’ what it’s supposed to while there is a business disaster. It’s common for folks to believe that Business Continuity and Disaster Recovery are the same things.

Disaster recovery is about a series of business process to reestablish business operations.

Many MSP can help you accomplish Disaster Recovery Processes, and these should go within your BC plan.

Checks and Balances

Life throws its curve balls, regardless, your company must be able to provide consistent dependable service.

Is your computer system resilient enough to withstand failures and outages without disrupting your daily production or compromising services for your clients?  Does your staff know how to keep your business operating during these type of events?

Knowing that your business is covered during outages will bring peace of mind.  You can avoid chaos, stress, lost revenue and frustrated clients if you prepare for these types of events when everything is running normally.

Fully Managed Backup.
Another item that could be considered a utility – making sure the backup runs, and fix it if not.

Users Restore Their Own Files.
Someone deletes a file, now we have to involve IT to restore it? Not anymore, let’s show them how to fix their mistake immediately.

Schedule the Recovery.
Establish a time to test the DR plan – recover the systems, test them, document the process.

Fire Drills.
If your company exclusively uses laptops, you check off a task on the BC plan. Implement a few days a year for each user to work remotely.

What Our Clients Have To Say

Penny W.

“Difficult situation, happy to have Chris on our team!  Thanks for all of your support.  Your team has been outstanding (as always).”

Penny W.Principal | Hartford, CT
Maria B.

“I’m glad to be using NIW – I hear horror stories of bad customer service and excuses from my clients about their IT and I’m saying – you should be working with Now IT Works.”

Maria B.Manager | Hartford, CT
Parker E.

“While you can get technology from a number of places, the key element is who is delivering the service?  We just found that the commitment for delivering the product was there they have the technology, they have the skills”

Parker E.President | Hartford, CT
Francesco P.

“Working in a partnership allows us to increase our efficiencies within the office and make sure that everything is up to date and it really helps us to plan our road-map as to where we are going.”

Francesco P.President | Hartford, CT

Align your Business and Technology

 And get more from your people, processes, technology and  budget.