IT Support

At any given moment, usually, when you are pushing up against a deadline, you may be faced with the Microsoft ‘Blue Screen of Death’. Or overnight it might seem that your speedy company PCs have all slowed to a crawl. Maybe there has been a system crash and you have no idea how to get back online. There is an endless number of ways that your IT system or single computer can mess up your day. 
 
Find articles on common IT problems or reach out and ask a question. Now It Works techs are here to help. 

Automating Processes – Things You Need to Know Before You Start

We all have that one book that speaks to us. We feel as though it was written specifically with us in mind. That the author had a picture of us taped to the wall as the book was being written.

For me, it is Michael Gerber’s book, “The E-Myth Revisited.” The story of Sarah’s journey in her bakery was fun … Read more...

SMB Peer Groups are Good for Business

John, an SMB client of mine, learned that giving away less work has led to more business.

Let me explain.

John runs a home re-modeling business. When contacted by a potential customer, he would schedule an appointment to visit the house. Then, he would go to the house, take measurements and talk to the customers about what they are looking

Read more...

The Importance of Monitoring Your Customer Satisfaction Scores

How often do you ask your customers if they are satisfied with your product or service?

If you never ask, you may never know. You have a customer who is either satisfied or unsatisfied. It’s like Schrodinger’s cat. Schrodinger, an Austrian scientist, designed an experiment where a cat was placed in a box with a flask of poison and a … Read more...

Automating Processes – Things You Need to Know Before You Start

We all have that one book that speaks to us. We feel as though it was written specifically with us in mind. That the author had a picture of us taped to the wall as the book was being written.

For me, it is Michael Gerber’s book, “The E-Myth Revisited.” The story of Sarah’s journey in her bakery was fun … Read more...

How To Make 2018 Your Best Year Ever

It may not seem like it, but by the time you read this, the first 1% of 2018 will already be in the books. All is not lost, however. There is still more than enough time to make this year your best ever.
It won’t happen automatically, though. There won’t be a knock at your door with someone wearing an … Read more...